FAQs

How does voice broadcasting work?

Voice broadcasting allows you to create a pre-recorded voice message typically 30 seconds to 1 minute in length to be played to a list of prospects. A sales pitch/offer is played with a call to action (ask the customer to press #1 on their phone if they are interested) in the end. When an interested prospect presses #1, they are interested in your offer which drastically saves time vs manually calling prospects. This gives your sales team only interested customers in your offer so human sales agents can focus their time selling your service vs. finding interested customers.

How do I create a custom voice recording in any language?

Once logged into the client portal, click the 'Press 1 Audio" section in the menu. Here you will upload an audio recording (MP3 or WAV) in any language and voice you desire. If you chose to live transfer the call after a prospect presses #1, the call will be instantly transferred to any inbound phone number you select. Alternatively, if you would like to generate leads to be called back, you can upload a second audio recording; so, after the prospect presses #1, the audio could thank the customer for their interest and confirm they will receive a call back shortly.

How many calls can be made in a day?

The Forexdialer client portal was developed from the ground up with scale in mind. Hundreds, thousands, up to millions of daily calls can be made achieving unlimited scale.

What's the difference between a live transfer and a live call back lead?

Forexdialer can generate a live transfer where when the prospect presses #1 they are live transferred to your sales team as an inbound call. This gives a 100% contact rate with the interested prospect on the phone and ready to be pitched. You also have the ability to instruct prospects to receive a call back after they press #1 for your sales team to get back to the customer. While both lead types work great, we highly recommend live transfers to achieve the highest closing and contact %.

How much does it cost to have leads called?

There are no monthly or setup fees with Forexdialer. Simply load calling credit and make calls. This ensures the most cost-effective way to reach the maximum number of prospects at the lowest rates possible. Click the 'Billing" tab in the menu then VoIP rates page in the client portal to view a breakdown of price by carrier and country.

How do I load calling VoIP credit?

In the client portal click the billing tab in the menu to load credit. We accept bitcoin, erc20, and trc20.

How do I import leads to be called?

In the 'Leads' page of the client portal, you can import a leads file to load your leads that will be called. You can also load a single lead at a time to test calls without having to import using the '+add single lead' button up top.

Are my data/leads imported ever shared, used, or sold anywhere?

No, a client's leads are always treated with complete confidentiality and are never shared, used, or sold ever. Additionally, our portal is fully PCI DSS compliant ensuring the highest data security standards with end-to-end encryption.

I still have questions; how can I contact you?

Please contact us HERE to discuss your questions.